PLAYER SUPPORT
How can we help?
Contact the Orbitbound team for gameplay, purchase, installation, accessibility, or privacy assistance.
Email supportCONTACT
info@insodec.com.au
Include your phone model, iOS or Android version, Orbitbound version, level number, and a short description of what happened. Screenshots are useful. Never email passwords or payment details.
QUICK ANSWERS
Common questions
Can Orbitbound be played offline?
Yes. Campaign progress and gameplay work offline. Ads, consent updates, purchases, and purchase restoration need a connection. A rewarded revive cannot be provided when its ad is unavailable.
How do rewarded revives work?
An eligible run can offer one voluntary ad-backed revive. After watching, the comet resumes from its last safe orbit. A second crash in that run requires a restart.
How do I restore a purchase?
Open Settings in Orbitbound and select Restore Purchases while signed into the same Apple or Google account used to buy it.
How do I reset local progress?
Clear Orbitbound's app storage in Android settings, or delete and reinstall the app on iOS. This can permanently remove local progress, records, and replay data.
How do I change advertising privacy choices?
Open Settings and select Privacy and cookie settings when that option is required in your region.